The Garden Shop Returns
Returns
- Online orders may be returned by mail or at The Garden Shop within 60 days of purchase. The buyer is responsible for shipping costs.
- Returns must be accompanied by an original receipt. A product refund will be applied to your original method of payment once the item has been received. Please note, shipping costs are non-refundable. Please allow 5-7 business days after your item has been received for the refund to appear in your account.
Damaged Items
- If an item arrives damaged, please contact us directly at shoponline@longwoodgardens.org.